OwnHours Terms and Conditions


1. Introduction

Welcome to OwnHours.com, a scheduling and job-matching platform for hourly workers, operated by OSS Recruitment Inc. (“Company”, “we”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of the OwnHours mobile application and website (collectively, the “Service”). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service. This Agreement is a legally binding contract between you (the “User” or “you”) and the Company. Please read it carefully.

2. Eligibility and Age Requirement

You must be at least 16 years old to use OwnHours. Our Service is not intended for individuals under 16. If you are under 16, you are not permitted to create an account or use the Service. We do not knowingly solicit or collect information from anyone under 16. By using OwnHours, you represent that you meet this age requirement and are fully able to enter into and comply with these Terms.

3. User Accounts and Security

To access certain features, you may be required to create an account. When creating an account, you agree to provide accurate, current, and complete information about yourself (such as your name, contact details, and work history) and to update it as needed. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other breach of security. The Company will not be liable for any loss or damage arising from your failure to safeguard your account.

4. Permitted Use of the Service

We grant you a personal, non-exclusive, non-transferable, revocable license to use the OwnHours website and app in accordance with these Terms. You agree to use the Service only for its intended purpose of matching available hourly workers with employers and managing work schedules. Prohibited Conduct: You must not:

  • Violate any applicable laws or regulations while using the Service.
  • Post or transmit any false, misleading, defamatory, or unlawful content.
  • Impersonate any person or entity, or submit inaccurate information.
  • Attempt to scrape, reverse engineer, or otherwise misuse the platform.
  • Interfere with the operation of the Service or other users’ use of the Service (e.g., by introducing viruses or attempting to bypass security measures).

We reserve the right (but have no obligation) to monitor usage and content on the Service and to take appropriate action, such as suspending or terminating accounts that violate these Terms or our policies.

5. User-Provided Content

OwnHours allows you to create a profile and submit information such as your first and last name, date of birth, address, gender, work experience, qualifications, availability, and other content (“User Content”). You retain ownership of your User Content. However, by submitting or posting User Content on the Service, you grant OSS Recruitment Inc. a worldwide, royalty-free, sublicensable license to use, copy, modify, distribute, and display that content as needed to operate and promote the Service. For example, we may share your profile with potential employers you apply to or match with through OwnHours. You represent that you have the rights to any content you provide and that it is accurate and not confidential or infringing on any third-party rights. We are not responsible for any User Content, and you use or rely on other users’ content at your own risk. You acknowledge that, in addition to the information you submit directly, OwnHours may supplement your profile with data received from third-party platforms (such as scheduling or workforce management providers) where you have an existing account or have authorized such data sharing. This may include verified shift history, attendance, job performance metrics, and similar employment records. 

6. Intellectual Property Rights

All content and materials available on OwnHours, including but not limited to text, graphics, logos, button icons, images, software, and trademarks, are the property of OSS Recruitment Inc. or its licensors and are protected by intellectual property laws. OwnHours and the OwnHours logo are trademarks/service marks of OSS Recruitment Inc. You are granted a limited license only to use the Service for your personal, non-commercial use. You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit these restrictions. All rights not expressly granted to you in these Terms are reserved by the Company.

7. Privacy and Consent to Data Use

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and share your personal information. By using OwnHours, you consent to the collection and use of information as outlined in the Privacy Policy, including the sharing of data with third parties for the purposes described. 

8. Data Sharing with Employers and Partners

OwnHours is a job-matching platform, so by its nature, we will share some of your information with prospective employers and partner companies in order to provide the Service. For example, if you apply for a job or signal interest in a shift, relevant personal details (such as your name, qualifications, and ratings) may be shared with the employer offering that position. We may also share data with third-party service providers who help us run the platform (e.g., cloud hosting, analytics), and with marketing or advertising partners as detailed in the Privacy Policy. You have choices regarding certain data sharing practices – please see the Privacy Policy section on Opt-Out rights for more information on how you can control the sale or sharing of your data. OwnHours may obtain personal or employment-related information about you from authorized third-party service providers where you have provided such platforms with your consent or account connection. Such data may include shift logs, work history, certifications, and performance ratings, and will be processed consistent with our Privacy Policy.

9. Termination of Use

You may stop using the Service and close your account at any time. Similarly, we reserve the right to suspend or terminate your access to OwnHours (in whole or in part) at our discretion, with or without notice, if you violate these Terms or if we determine it’s necessary (for example, for security reasons or discontinuation of the Service). Upon termination, your right to use the Service will cease immediately. The provisions of these Terms that by their nature should survive termination (such as ownership, disclaimers, arbitration, and liability limitations) will remain in effect.

10. Disclaimers of Warranties

OwnHours is provided on an “as is” and “as available” basis. OSS Recruitment Inc. disclaims all warranties and representations, express or implied, regarding the Service, including any warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, or secure. You assume full responsibility and risk for your use of the Service. For example, we do not warrant that you will obtain any particular job or find suitable staff through OwnHours, and any arrangements made between users (workers and employers) are solely between those parties. We are not an employment agency and do not guarantee employment outcomes. Some jurisdictions do not allow the disclaimer of certain warranties, so some of the above may not apply to you to the extent prohibited by law.

11. Limitation of Liability

11.1 Indirect Damages

To the maximum extent permitted by law, in no event will OSS Recruitment Inc. (d/b/a OwnHours), or its affiliates, officers, directors, employees, agents, licensors, or service providers be liable to you for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or related to these Terms or your use of the OwnHours platform, even if advised of the possibility of such damages. This includes, without limitation, damages resulting from loss of profits, revenue, business opportunities, or data; loss of goodwill; service interruptions; system failures; costs of substitute goods or services; personal or bodily injury or emotional distress; or any damages arising from negligence, tort, warranty, contract, or any other legal theory.

11.2 Cap on Direct Damages

Insofar as any court of competent jurisdiction determines that the above exclusions are unenforceable or inapplicable, and direct damages may be awarded, the total cumulative liability of OSS Recruitment Inc. (and its affiliates, officers, directors, employees, agents, and licensors) for any claim arising out of or relating to these Terms, the Platform, or the Services shall not exceed one hundred U.S. dollars (US $100.00).

11.3 Scope of Liability Limitations

These limitations of liability apply to the fullest extent permitted by law in the applicable jurisdiction. Some jurisdictions do not allow the exclusion or limitation of certain types of damages; if that is the case, certain parts of this section may not apply to you. Nothing in these Terms excludes liability for gross negligence, willful misconduct, or other liabilities that cannot be excluded under applicable law.

11.4 Release of Claims

If you have a dispute with one or more users or third parties (including but not limited to employers, applicants, or other service providers), you agree to release OwnHours (including its officers, directors, employees, and agents) from all claims, demands, and damages of every kind and nature arising out of or in any way related to such disputes.

If you are a California resident, you waive California Civil Code § 1542, which states:

“A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”

12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms and any disputes arising out of or related to these Terms, the Platform, or the Services are governed by the laws of the State of Delaware, U.S.A., without regard to its conflict of laws principles. This provision does not deprive consumers in other jurisdictions of protections afforded under the mandatory laws of their place of residence.

12.2 Dispute Resolution Framework

(a) Users Located in the United States

If you are a user located in the United States, any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, or the Services shall be resolved exclusively in the state or federal courts located in the State of Delaware. You and OSS Recruitment Inc. agree to submit to the personal and exclusive jurisdiction of these courts and waive any objection based on forum non convenience or lack of jurisdiction.
You and OSS Recruitment Inc. waive the right to a trial by jury to the maximum extent permitted by law.

(b) Users Located Outside the United States

If you are a user located outside the United States, any dispute, claim, or controversy shall be finally resolved by binding arbitration administered by the American Arbitration Association (AAA) under its International Centre for Dispute Resolution (ICDR) rules, as modified by this clause.

  • The seat of arbitration shall be the State of Delaware.
  • The arbitration shall be conducted in English.
  • Unless otherwise agreed, the hearing shall take place in Delaware or virtually (via teleconference or videoconference).
  • The arbitrator shall be empowered to award legal or equitable relief consistent with the limitations of these Terms but shall not award punitive damages unless authorized by statute.
  • The award shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

12.3 Class Action Waiver

To the fullest extent permitted by law, all disputes must be brought in each party’s individual capacity and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator shall not consolidate claims of multiple parties or preside over class or representative proceedings.
If a court or arbitrator finds this class action waiver unenforceable with respect to a particular claim, then that claim shall proceed only in court and not be subject to arbitration.

12.4 Informal Dispute Resolution

Prior to initiating any arbitration or litigation, both parties agree to make reasonable efforts to resolve the dispute informally. A party initiating a dispute must provide written notice to the other party describing the nature of the dispute and the relief sought. If the dispute is not resolved within thirty (30) days after notice, either party may proceed with formal dispute resolution as described above.

12.5 Time to Bring Claims

To the extent permitted by applicable law, any dispute must be initiated within one (1) year after the cause of action arose. If not filed within that period, such claim is permanently barred.

13. Miscellaneous

13.1 Entire Agreement

These Terms, including any referenced agreements or policies (e.g., the Privacy Policy), constitute the entire agreement between you and OSS Recruitment Inc. regarding use of the OwnHours Platform and supersede all prior or contemporaneous agreements, communications, and proposals.

13.2 Amendments

We may revise these Terms at any time in our sole discretion. Changes take effect upon posting unless otherwise stated. We will update the “Last Updated” date and may notify you via email or in-app notification for material changes. Continued use after changes become effective constitutes your acceptance.

13.3 No Waiver

Failure to enforce any provision of these Terms does not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

13.4 Severability

If any provision is held to be invalid or unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.

13.5 Assignment

You may not assign or delegate your rights or obligations under these Terms without prior written consent. OSS Recruitment Inc. may freely assign or transfer these Terms.

13.6 Relationship of the Parties

Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and OSS Recruitment Inc.

13.7 Force Majeure

OSS Recruitment Inc. shall not be liable for failure or delay in performance due to causes beyond its reasonable control, including natural disasters, strikes, war, internet outages, or the unavailability of third-party services.

13.8 Notices

We may send you legal notices to the email associated with your account or via in-app notification. You are responsible for keeping your contact details current. Legal notices to OwnHours should be sent to:

  • Email: legal@ownhours.com
  • Postal address:
    1084-B N. El Camino Real #255
    Encinitas, CA 92024

13.9 Export Compliance

You agree to comply with all applicable U.S. export control laws. You may not use the Platform in countries embargoed by the U.S. or appear on any U.S. government denied-party list.

13.10 Language

These Terms are originally drafted in English. Any translations are provided for convenience only. In case of any conflict, the English version shall control.

13.11 Publicity Rights

Unless otherwise agreed in writing, OSS Recruitment Inc. may reference your use of OwnHours in its marketing materials, website, or investor presentations. You may revoke this right at any time by emailing legal@ownhours.com, and we will remove such references within a commercially reasonable period going forward.